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Renewal By Andersen Complaint - BAD EXPERIENCE WITH ANDERSEN RENEWAL - Andersen Renewal
Renewal By Andersen Complaint

Renewal By Andersen Complaint



I have been dealing with Andersen renewal since 9/12. They have had my deposit of over $8000.00 since September. I was misinformed about grilles (I wanted between the glass was told to go look at them, did, and hated the look. Turns out they sent me to look at different grille). NO one got my order correct once in 6 months. I finally was dealing with "supervisor" and he could not answer my questions accurately. Could not explain cost changes. I was supposed to get 20% off as advertised. BUT 20% off what? As other window companies state...they have no price list so it is not real. AVOID this company. I still do not have my windows and they have my deposit for over 6 months.

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RenewalbyAndersen says: (6 years ago)
Hi, I wanted to reach out to you directly about your concerns. I’ve already contacted our customer service team and would like to get a better understanding of your experience, including the location from which you purchased your windows. Please email us at RbASocial@andersencorp.com so that we can assist you. Thanks - Renewal by Andersen Corporate

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