Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Renewal By Andersen Complaint - Replaced patio window/door unit. - Renewal by Anderson
Renewal By Andersen Complaint

Renewal By Andersen Complaint


Replaced patio window/door unit. - Renewal by Anderson

Contracted August, 2016 and is still not completed, August 24, 2017.
Went with Renewal by Anderson because of quality of product. Apparently problems began when salesman measured unit, and, implied our existing Anderson storm/screen door could be used as "the size will be the same." Attempt to install unit Nov, 2016, installers found unit was too small and the door swing was wrong. They had to install as old unit was damaged when they removed it. Expedited order.... %uD83E%uDD14 Jan, 2017 unit installed. Left sliding screen door which we will put in after the winter. Big Mistake! Attempted to put screen door in... had to call for help. Installers came out to find there were no tracks on the unit to hold the screen in %uD83D%uDE33 And, the door was too small! I asked them to just install our Anderson door... "no" they couldn't as it would negate the warranty %uD83D%uDE24 Tracks came in... "it has your name on it and
It's a long Box." "Right size screen door was ordered.... expedited." August 24, 2017, still waiting. We went to showroom... manager said he would send someone out with the tracks. Phil came and found the tracks were too small. (Installers are excellent, Truth be told.) Phil checked our original Anderson screen/storm door... It is too tall for our new unit. So much for "working to fit the original space!" Disappointed, disgusted and feeling we have been taken.
Here we sit, $8000.00 later, so screen. Almost impossible to talk to anyone unless you go out to showroom. Then promises... here we sit.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Renewal By Andersen
SUBMIT a ticket
for Renewal By Andersen
WATCH videos
for Renewal By Andersen
More Renewal By Andersen Reviews and Complaints MORE reviews and complaints
for Renewal By Andersen


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Renewal By Andersen reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team