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Renewal By Andersen Complaint - Window Problems
Renewal By Andersen Complaint

Renewal By Andersen Complaint


Window Problems

I purchased 3 tilt in double hung windows and 1 casement window several years ago. The tilts leaked air worse than the 100 year old windows they replaced! When I complained, they tested them and said the leakage was within acceptable parameters!!! The curtains moved!!! They eventually gave me 3 plastic storms; I was so tired of dealing with them that I let it go. Now the storms have deteriorated and 1 is broken where a bird hit it. The casement has a broken crank. What can I do now? Haven't found where I can buy a new crank or glass to fit the skinny plastic storms! These windows weren't cheap!!! Am I stuck with crap?

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