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Renewal By Andersen Complaint - missed appt
Renewal By Andersen Complaint

Renewal By Andersen Complaint


missed appt

Made appt for a rep to measure 6 windows after seeing these windows at the Cleveland Home and Garden show. Appt was for 2pm. At 1:10pm they called to inform me they would need to reschedule with no further explaination. Wasted day off! I guess they must not need the business because they just lost mine. Where did I put that number for Pella......

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RenewalbyAndersen says: (4 years ago)
Thank you for your review and I sincerely apologize for your experience. We pride ourselves on providing homeowners with the best experience and clearly this was not the case for you. I assure you, we truly value your business. I’ve forwarded your feedback to our team so that we can better our processes. Again, thank you for taking the time to let us know about your experience.

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